Financial institutions (FIs) can improve the customer experience and reach new consumers by expanding underwriting and provide digital services that enhance the credit card application process.
Over the next decade, we expect about half of the companies in the S&P 500 to be replaced by more forward-thinking—and future-acting— organizations. And by that we mean companies who develop the kind of digital products that today's financial services consumers are demanding. Read on to learn more.
American Banker's Most Powerful Woman in Banking, who is also wrapping a year's service as the Mortgage Bankers Association's first Black chairwoman, discusses closing the racial homeownership gap, rebuilding borrower trust and more.
Titi Cole, of the Most Powerful Women in Banking, talks about designing from the ground up, keeping employees happy and proud, and what U.S. banks can learn from other countries.
Ranjana Clark, head of global transaction banking at MUFG, talks about digitization at the global bank, its ESG efforts, and whether a recession is likely.
When Ally eliminated all overdraft fees for consumers in June 2021, many banks followed. Morais, president of consumer and commercial banking at Ally, explains how and why the bank ditched the controversial fee.
