As banks invest in digital transformation, a substantial portion is going into operations, but this can be a difficult process. Investments have been largely tactical, and ‘cost’ focused in nature, leading to a further accumulation of siloed, fragmented systems, reducing business agility and harming future growth. Listen to learn more.
The importance of innovation and developing new solutions has never been more critical in banking as in the past year. But what does innovation really mean?
The rise of embedded finance enables any brand or eRetailer to increase revenues by offering financial products like “Buy Now, Pay Later” at the point of need, or-purchase. Consumers love the convenience—but should banks fear becoming a ‘dumb pipe’?
The global focus on climate change and sustainability, combined with a growing group of socially conscious investors, is driving a shift toward investment options that incorporate ESG factors in the asset management sector. This shift offers firms an opportunity to drive AUM growth, but the road may be bumpy.
With one of the most turbulent years in history behind us, we are looking ahead into 2021 with cautious optimism. As the risk landscape continues to evolve, financial services executives can no longer rely on traditional, monolithic approaches. Today’s dynamic environment requires new methods and thinking. Businesses are facing increasing demands for digitization that comes with new risks. Economies face new lockdowns, and individuals are trying to figure out how to work in a new reality. Even if the COVID-19 vaccines are as successful as we all hope, there is still significant uncertainty in what lies ahead of us. Read on to learn more.
Get empowered and grow customer relationships with centralized, data-intelligent engagement that humanizes marketing and connects siloed systems across lines of business.
ServiceNow® has been working in partnership with leading banks to examine their core operations, identifying processes that have led to poor customer experiences. And they've designed a single solution to tackle those challenges. Learn more.
