The Most Powerful Women in Banking
Honorees gathered at Tiffany's Landmark building in New York City, where American Banker interviewed them about the industry's trajectory and leadership lessons they've learned in their careers.
Diana Starcher says tackling the task of combining Wells Fargo & Co.'s customer service channel with Wachovia's is a lot like learning to downhill ski. "You're trained when you first begin skiing not to look down to the bottom of the mountain."
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Whether she's hosting a mid-year conference call with 5,000 employees or broadcasting live to 11,000 real estate agents, Heiden thrives on trying to engage thousands of employees in a common pursuit.
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While other bankers fretted about foreclosures and defaults this year, Avid Modjtabai spent her days (and a few nights) worrying about ATMs. Twelve thousand of them, to be exact.
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At least one winner emerged from the mortgage crisis. Donna DeMaio, chief executive officer of MetLife Bank, took advantage of rock-bottom prices to buy two mortgage companies last summer.
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For Sunflower Bank, 2009 was a time for looking inward. The company operates in markets that are slow-growth even in good times, and the past year was not among banking's better times. So the company, under the leadership of Mollie Hale Carter, undertook a new initiative called Execution 2009.
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Diane D'Erasmo can't type. Her mom didn't want her to learn when she was growing up. "She felt that if somebody knew you knew how to type that they would make you sit at a typewriter and type and be a secretary," she says.
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The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.