Workforce management
FDIC data shows an uptick in the number of Americans with access to basic banking services. That momentum has to continue.
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Kristy Fercho, who's run the bank's home lending division since August 2020, will report directly to CEO Charlie Scharf and sit on the operating committee. Last year, she became the first Black person to chair the Mortgage Bankers Association, and she took the top spot in American Banker's Most Powerful Women to Watch this year.
November 1 -
Almost 70% of bank chief executives surveyed by KPMG said they envision fully in-office working environments within the next three years. That is close to double the average of other white-collar industries.
October 30
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Refining internal processes and reassessing daily workflows is more important than ever at a time when bankers are frequently asked to do more with less.
October 26 -
Becoming a director can be an important stepping stone for a banker's career. Here's how to get invited — and convince your company to let you accept a board offer.
October 23 -
At American Banker's Small Biz Banking conference, bankers said they are throwing community events, working with local nonprofits and trying to turn lending decisions from "no" to "yes."
October 7 -
The industry is largely missing out on a huge segment of the market for financial services.
October 3 -
Leaders who set clear expectations do not create hostile settings. If anything, good people are motivated knowing what they do is noticed and matters.
September 28 -
The country's largest banks should deepen partnerships with minority depository institutions and community development financial institutions, and regulators should facilitate that process.
September 21 -
The megabank rolled out new and expanded employee diversity targets that it aims to meet by 2025. The goals include placing more Hispanics in leadership roles and boosting the number of LGBTQ+ members the company hires from colleges and universities.
September 20
