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Banks have been talking for years about using plain language in their disclosure notices, but only recently have they started to take action.
August 16 -
Bank of America and Citigroup will be joining some of their largest competitors in offering customers simpler checking account disclosures, the banks confirmed Thursday.
July 5 -
Wells Fargo is the latest of the big banks to unveil simpler checking account disclosures for customers, following rollouts by JPMorgan Chase, Regions and TD Bank.
June 29
The American Banker article, "
In years past, big banks have ignored calls for better disclosures of terms and conditions – relying on the Office of the Comptroller of the Currency to shield them from pesky state consumer protection concerns. But that is no longer the case, as the OCC tries to rehabilitate its reputation as an agency captured by the banks it is supposed to supervise.
Still, the article is part of a cautionary tale. It is a reminder of why the banking industry continues to spend billions of dollars lobbying to reverse regulatory reforms that make these concessions necessary. According to a
The article is also a warning of why the industry cannot be allowed to prevail. Millions of Americans who lost jobs, homes and life savings in the financial crisis have already paid dearly for the right to see the banking industry reformed and its unfair, deceptive and abusive practices curbed.
Jim Wells is president of Wellspring Consulting International, which specializes in designing financial products and services for consumers seeking alternatives to traditional financial institutions.