5 Great Ideas to Improve Employee Engagement, from <em>American Banker</em>'s Best Banks To Work For
October 27, 2013 11:00 PM
Personal visits from the company president, special training for those making the leap to supervisor, notes of encouragement from the boss and from staffers - the institutions on American Banker's list of the Best Banks to Work For offer up interesting examples of what companies can do to boost employee engagement at the office.
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At First Federal Savings and Loan Association of Pascagoula-Moss Point, the bank's president devotes one-on-one time to branch managers and other key staff, ensuring they feel linked to the organization. "Having previously worked in a branch for 10 years, I can tell you
[i]t really does give you a sense of connection to the home office and the direction" of the company, says First Federal's vice president of marketing, Jennifer Garlich.
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Mascoma Savings Bank's "Stepping Up to Supervisor" is a program to prepare employees who are new to leadership roles. It focuses on principles of supervision, essentials of communication and the leader's role as a motivator. The program helps new supervisors settle into their roles and successfully make the transition to management.
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At SharePlus Federal Bank, managers are asked each year to write personal notes of encouragement to each of their staffers, and employees are asked to do the same for their managers. The notes are posted on the refrigerator in the break room.
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At BankPlus in Ridgeland, Miss., reverse evaluations let employees deliver confidential feedback on their immediate supervisors and managers.
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"The Office" is in reruns, but "The Cubicle," a video series produced by employees of First Horizon, is going strong. The series mimics the documentary-style sitcom, and relies on humor to reinforce the bank's workplace culture.
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