The Most Powerful Women in Banking
Honorees gathered at Tiffany's Landmark building in New York City, where American Banker interviewed them about the industry's trajectory and leadership lessons they've learned in their careers.
CEO Jane Fraser said the bank isn’t a fan of the idea of simply asking clients to dispose of any so-called brown assets, which would just shift the problem to a new owner.
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Chryssa Halley, who has been with the company since 2006, was named CFO and Jim Holmberg was named controller.
December 2
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Liz Wolverton, previously the Georgia bank’s chief strategy and customer experience officer, will oversee its branch network, consumer products, marketing and more.
November 30
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Debbie Guiney, who joined the institution in 1977, will step down at the end of this year.
November 24
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Financial services companies tend to push out older employees. That’s a mistake, both because of the loss of institutional knowledge and because it’s older bankers who can build the best rapport with boomer customers.
November 24
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The regional banks are moving past old-school collection calls, instead using emails, texts and on-screen messages to urge delinquent customers to repay debt. Modern communications are said to be more efficient and in keeping with Consumer Financial Protection Bureau debt-collection rules set to take effect Nov. 30.
November 22
The latest news and perspective on women in the industry | The Most Powerful Women in Banking program convenes and empowers the community of female executives in financial services.