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Jon Lofthouse, the former CIO, led the effort to weave AI into every layer of the bank's business.
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The chief innovation officer says the bank is on track to do over $100 million in SBA loans in 2026. His growth secret: partner with innovative early-stage startups.
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The head of global payments and liquidity and wholesale digital says embedding innovation into strategy—whether AI, real-time payments or crypto—capitalizes on rich data flows.
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BNY's chief product and innovation officer is a self-described math nerd. Her affinity for applied mathematics is evident in everything she touches and the products it produces.
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As the head of digital, Katz brought mobile apps into a single platform spanning banking, investments and retirement.
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Hari Gopalkrishnan's mantra is "AI slop is not an option."
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Gilles Gade said the bank's competitive advantage is the ability to adapt to any payment rail, market condition and technology.
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The CTO led the development of a mortgage assessment tool that matches loan officers with specific customers. It's helping the community bank punch above its weight.
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A culture of innovation also enabled U.S. Bank's chief information and technology officer to increase productivity, reduce operational complexity, and improve CX across digital channels.
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One big initiative is the near-instantaneous HDSU, a permissioned-blockchain framework connecting digital rails moving crypto with banking's settlement system handling fiat currencies.
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