Alan Kline

Despite years of diversity initiatives, senior management teams remain overwhelmingly male. Now a growing number of women are coming around to the idea that real change starts in the boardroom.

Rob Brough, the head of marketing at Zions, says the bank's Value Star program — launched more than a decade ago to recognize employees for putting in extra effort — encourages staff to pull for one another.

Many of the bank's policies bubbled up through meetings of the Employee Excellence Council, a group of roughly 50 volunteers — from tellers to senior vice presidents — that offers input on benefits, working conditions and anything else that comes to mind.

The thriving Colorado institution keeps its employees happy — and minimizes turnover — by offering one of the industry's most generous retirement packages.

Most banks encourage employees to be active with local charities, but the parent of First Tennessee Bank takes its support to a higher level by awarding cash grants to nonprofits at which its employees are board members.

On top of dealing with cyber threats and other potential dangers to banks, CROs are deeply involved these days in discussions over investing in new products and business lines.

Its credibility damaged by shoddy lending and questionable accounting, the Birmingham, Ala., company rebuilt its reputation by putting customers and communities first.

Proposed new rules from the CFPB could wind up forcing banks out of the small-dollar lending business, leaving cash-strapped consumers with fewer borrowing options.

Banks in Baltimore seem to have avoided the worst of the violence in the city's riots, though that's partly because they have few branches in some of the affected neighborhoods.

Digital upstarts are out to steal traditional banks' customers by taking the hassle out of everything from account opening to borrowing. It’s tough to compete with banks' resources and brand recognition, but these new mobile competitors are adamant that they can win on customer experience.

Strong organic loan growth and a recent acquisition of a small Virginia bank combined to power Eagle Bancorp to another record profit in the first quarter.

Higher-than-expected revenue growth and improved asset quality propelled Northern Trust Corp. to strong profit gains in the quarter that ended March 31.

The first quarter was another banner one for Signature Bank in New York, which reported record net income of $83.4 million, topping its 2014 first-quarter results by 26%.

Comerica reported strong loan growth across many of its business lines in the first quarter, but it's the bank's exposure to the energy sector that continues to draw the most attention from analysts and investors.Energy-Related Exposure Surfaces in Pacwest's Earnings.

Westamerica Bancorp. is delaying its plan to shutter a small branch in Upper Lake, Calif., to give community leaders more time to convince another bank or credit union to set up shop there.

Westamerica Bancorp.'s profits fell again in the first quarter as a result of management's decision to shrink its loan portfolio and load up on lower-yielding investment securities

Three banking attorneys from the New York law firm Spizz Cohen & Serchuk have joined a rival firm.

A rigorous job-training program run by the nonprofit Year Up is helping the likes of Bank of America and JPMorgan Chase fill important technical positions. It's also helping lift young adults out of poverty and into meaningful careers.

A sudden funding crisis forced John Bryant to shake up Operation Hope and develop a new model that relies heavily on banks to promote financial literacy. If it succeeds, Bryant says, it will drive more customers to banks and credit unions — and maybe even put payday lenders out of business.

Financial illiteracy is costing cities billions in revenue. Would more money-management programs in schools — funded by the sale of government bonds — change that?