Cheryl Winokur Munk

Financial services companies such as PayPal, Lydia and RBC are testing chatbots on platforms such as Slack and Facebook Messenger.

Payment companies thinking about a future in the cannabis market have much to learn from the past experiences of other high-risk industries.

Now that the holiday sales rush is over, merchants are starting to look more closely at game-changing sales models like Amazon Go as models to reinvent their own point of sale.

A growing number of U.S. merchants, both large and small, are using online marketplaces to sell their wares worldwide. Payment companies that specialize in currency exchange have taken note.

Though cash remains the most prevalent form of payment in Africa, some companies are setting the wheels in motion for a much-anticipated e-commerce revolution.

As global e-commerce proliferates, payment platforms are stepping up to cater to U.S. merchants eager to sell their wares in emerging markets. But there can be as many risks as there are opportunities when entering a new market.

To launch its payments platform, Digitzs used crowdfunding as an alternative to the traditional venture capital. Its founder explains how it made that happen.

As a payments industry professional, Reetika Grewal took the situation in stride, but her experience using mobile wallets and EMV exemplifies an issue many consumers are facing.

As online fraud becomes more pervasive, merchants need to strengthen their defenses against would-be cyber thieves.

As EMV's sales draw starts to fade, ISOs are starting to move on to other products.