David Heun is an associate editor for technology at American Banker.
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Revel noticed its point-of-sale customers were similar to most consumers who don't take advantage of the vast capabilities of their computers or smartphones, or don't even realize what tools exist.
By David HeunSeptember 20 -
Selling to international markets is the name of the game for online merchants, which face a threat to their relevance if they can't match the distinct transaction preferences of individual markets.
By David HeunSeptember 19 -
Retailers have raised the bar in how they attract customers through rewards and loyalty programs, but not all are well-versed in how their technology also lures fraudsters.
By David HeunSeptember 18 -
To accommodate Asian tourists, Banco Santander has launched JCB merchant acquiring operations in Spain after obtaining a license with JCB International, the international operations unit of the Japanese global payment brand.
By David HeunSeptember 17 -
Even though security vendors and payments providers are telling merchants they are ready to provide compliance for PSD2 on Sept. 14, a significant challenge remains in the learning curve and technology needs for merchants.
By David HeunSeptember 13 -
Mastercard and blockchain software provider R3 plan to test a new blockchain-enabled cross-border payments service to connect global faster payments rails supported by a Mastercard-operated clearing and settlement network.
By David HeunSeptember 11 -
Brazilian payments provider Ebanx is working with Alibaba Group to test a retail store that combines physical and virtual showcases to allow consumers to obtain Chinese technology products.
By David HeunSeptember 11 -
The equation is no mystery to those in payments or financial services: Expand your digital footprint, and you expand the opportunities for hackers to damage your network.
By David HeunSeptember 5 -
Dwolla is quickly adding to its product line by arranging for clients to connect directly to the payment company's third party collaborators.
By David HeunSeptember 4 -
Many in the payments industry insist that cash is becoming less important — but that doesn't mean it will ever go away.
By David HeunSeptember 3 -
It took a few years for mobile wallets to get past the aura of just a "cool technology" looking for a problem to solve, but Google Pay and its peers are clearly finding their niche as a way to embed payments with customer engagement tools.
By David HeunAugust 29 -
With the Federal Reserve last month citing synthetic identity fraud as a growing concern for financial institutions, there's more pressure to detect fraud at the start of the relationship.
By David HeunAugust 29 -
The Clearing House has been quite clear that it did not think the Federal Reserve's FedNow real-time settlement service would be necessary. But some of its executives are rethinking that stance.
By David HeunAugust 28 -
If the retail giants' Merchant Customer Exchange payments venture collapsed under the weight of trying to create a one-size-fits-all mobile wallet to bypass card networks, then the implosion of that joint venture was the best thing that could have happened.
By David HeunAugust 27 -
As mobile payment applications increasingly integrate with social media platforms, fraudsters are using a mix of bots and human labor to increase their chances of a successful account takeover.
By David HeunAugust 26 -
To other companies, Apple Card's pitch to consumers is not just free marketing; it's an entirely new market for a traditionally business-centric product.
By David HeunAugust 26 -
Banks, for the most part, have not advanced their core digital technologies as quickly as payments networks and disruptors ahead of the original PSD2 deadline. And the European Banking Authority has also cited the payments networks for not advancing the 3D Secure 2.0 online authentication model far enough to comply with PSD2 provisions.
By David HeunAugust 22 -
For many entrants in the integrated receivables space, payment data is the foundation for nearly every other business process or decision. Increasingly, banks are latching onto data services and making them available to their small and midsize business clients.
By David HeunAugust 16 -
Expense management provider Bento for Business has launched its Bento Pay B2B payment app with partner Dwolla, which has specialized in B2B payments the past few years after initially operating mobile wallet and financial institution faster payment services.
By David HeunAugust 13 -
E-commerce's dramatic expansion gives any merchant the opportunity to sell in any market. That leaves payment providers scrambling for an angle in a crowded market.
By David HeunAugust 13


















