Eric P. Gist is a Los Angeles-based partner in the Accenture Customer Relationship Management service line. A specialist in customer interactions, Gist has more than 12 years of experience in building and deploying large-scale integrated customer solutions. His work includes optimizing sales force performance and sales operations and conducting sales force capability and value diagnostics. You can reach him at firstname.lastname@example.org.
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Independent and authoritative analysis and perspective for the banking industry