Frank Gargano

Over the course of 10 years, the bank's Disability Advocacy Network has implemented other initiatives to improve interactions with staff members and customers with disabilities or cognitive disorders.

The purchase of College Raptor would provide the Rhode Island bank with tools that students and their families can use to compare financial-aid packages. Citizens is one of several U.S. banks with a sizable business in private student lending.

The country's agricultural industry is struggling with rising costs, disrupted shipping routes and bombed-out crop fields. The Ukraine Agricultural Loan Reimbursement Program offers to ease the pain by covering 10% of principal payments for ag loans.

The National Credit Union Administration's Corporate System Resolution program began in the wake of the 2008 financial crisis to help the regulatory agency offset the failures of four corporate credit unions.

The bank is looking to educate — and potentially hire — a new generation of tech experts by working with New Jersey's Liberty Science Center and two local high schools in areas where students are at higher risk of not graduating.

10 things to know in August: Community banks are partnering with smaller core providers for tech overhauls, Bread's outage leads to a consumer uproar and more.

New policies, aided by partnerships with local organizations, are helping credit unions make significant progress on DEI.

The combination of Klamath Public Employees Federal Credit Union and Pacific Crest Federal Credit Union would create an organization with more than $335 million of assets and roughly 24,000 members.

Staff feedback is crucial to tailoring benefits and designing new workspaces, experts say.

Younger and more diverse leaders may better represent the local community. But bringing new people into the board room requires persistent and targeted outreach.

Jonathan W. Roberts will transition from his roles with Webster Bank in Connecticut to lead the credit union on Sept. 19.

Jeff Fielder will succeed longtime president and chief executive Cheryl DeBoer on Oct. 1.

Through unconscious bias assessments, analysis and industry partnerships, financial institutions are working to meet the diverse needs of current and future talent.

Despite an initial green light in 2019, regulators with the Virginia State Corporation Commission ultimately decided the credit union's plan to add members lacked merit.

Chuck Albrecht announced his plans to step down in March of 2023, concluding a more than 20-year tenure as president and chief executive.

Elba Arenas takes over from Jim Barbarich, who is planning to retire at the end of next year.

Mark Burgess succeeded James Wileman as president and chief executive of the Anchorage-based credit union this month.

The Credit Card Competition Act of 2022 could threaten revenue credit unions need to manage card payments and provide security, according to trade groups.

The National Credit Union Administration's certification for WeDevelopment Federal Credit Union in Missouri took effect in July.

10 things to know in July: Merger-and-acquisition announcements in the community banking space slow down, a Native American neobank sets out to offer bespoke services to tribes and more.