John Adams

New technology from Default Mitigation Management is aimed at streamlining the way loan modification documents are moved between borrowers and loan servicers.

The company is enabling broader access to its platform to let banks provide small businesses with a complete view of their financial situation.

Capital One's Colleen Taylor discusses business continuity, the storm and new innovation such as mobile remote deposit capture.

Teller check capture has lagged at small banks, but Iowa State hopes combining it with security will give it a lift.

OpenWay, a payment processing company in Brussels, is offering a range of integrated online and mobile financial services and has its eyes on the North American market.

Experian is feeling the heat in the wake of a hacking at Abilene Telco Federal Credit Union that wound up exposing data at the credit reporting agency, leading Experian to defend its security protocols.

BNY's Suresh Kumar and Allen Cohen are driving a data managemet project that aims to change user experience. Like other banks, it's under pressure from data-savvy competitors.

This fall's cyberhacktivist attacks at banks such as Bank of America, PNC, and Wells Fargo has tech and risk minds working on locating the next threat, and conjuring up frightening scenarios.

Tech analysts say the challenges of dealing with exceptions and screen sizes are major issues for new imaging apps such as automated bill payment and mobile loans.

Users of SaveUp, which offers prizes for debt reduction and savings, enjoyed improving their financial habits and said they liked their financial institution better as a result.

Social media is a work in progress at some banks, which are still using venues such as email to communicate information to staff in the eye of Hurricane Sandy.

New Forrester research finds old-fashioned channels, like the phone call, matter almost as much as online and mobile banking services.

PricewaterhouseCoopers's survey on board strategy suggests bank boards aren't knowledgeable about technology, but are willing to learn.

The technology that lets a user deposit checks by taking photos of them with his smartphone is being applied to mortgage documents, though with some limits.

PointsPay's new mobile app lets users turn loyalty points and miles into immediate cash that can be used at almost any merchant, a market that's also being chased by Amex and Edo Interactive.

Numerica Credit Union recently held what amounts to a happy hour at its branches, except instead of cocktails, people were given $5 checks and shown how to use phones to deposit those checks.

Groups like CO-OP Financial and the Smartcard Alliance seek to be information portals as payment card security standards evolve toward the Europay, MasterCard and Visa (EMV) standard.

Bank of America Merrill Lynch has just finished work on a new supply chain finance module for its CashPro Online banking channel for corporate clients.

Cybercriminals are reportedly prepping new attacks that can "clone" computers by bypassing commonly used device protection.

When it comes to borrower vetting, there's some information that only originators are checking.