John Adams is executive editor of payments for American Banker. John interviews top executives in the payments, cryptocurrency and fintech industries, hosts podcasts, moderates conference panels and curates the new Payments Intelligence portal.
His work includes profiles of
John has been with American Banker and related products for 30 years, covering bank technology, advertising, mortgages and capital markets.
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Conestoga, a Philadelphia-area bank, is hoping higher-end video setups will facilitate more complex transactions and consultations.
By John AdamsJune 29 -
The bank says digital payments help companies spend less — and more efficiently.
By John AdamsJune 26 -
United Community Banks is increasing response rates for sales and marketing pitches by using an algorithm based on pooled, anonymized customer data from a group of banks.
By John AdamsJune 21 -
Using document imaging to support the ability to handle imports and exports on a mobile device.
By John AdamsJune 20 -
Americans are dying a death of a thousand cuts when it comes to spending, says Phil Fremont-Smith, CEO of ImpulseSave.
By John AdamsJune 19 -
The Canadian credit union faces lots of competitors, so it's turning to a mix of new CRM, business intelligence, data analysis and success scorecards to expand relationships with its members.
By John AdamsJune 18 -
Centris Federal Credit Union is deploying new self-service kiosks that offer a range of financial services to the underbanked, helping the credit union forge broader financial relationships with underserved consumers.
By John AdamsJune 15 -
The institution is going beyond the basic "we have mobile banking" message to touting specific features such as bill pay.
By John AdamsJune 13 -
ISIS, American Express, MasterCard and PayPal want the revolution to start now, but they aren't quite in sync with banks.
By John AdamsJune 12 -
Mobile capture reveals potential for corporate mobile, fee income for consumer banking, and even a path to the underbanked.
By John AdamsJune 12 -
Banks are missing out on the channel's potential, some top financial execs said at this year's mobile banking summit.
By John AdamsJune 11 -
ATM providers are testing the way customers use video-enabled ATMs and kiosks to determine where and how they make the most sense.
By John AdamsJune 8 -
FINRA and the SEC are requiring banks to store web pages relevant to certain customer interactions. Software companies like Smarsh are working on solutions to draw banks out of their printing and PDFing habits.
By John AdamsJune 7 -
As bank regulators strive to prevent robo-signing and faulty foreclosures in the mortgage industry (somewhat after the fact, some would argue), they're looking at the way banks manage third-party document management providers.
By John AdamsJune 6 -
The partnership will open up hundreds of potential new clients to Geezeo's white label PFM services.
By John AdamsJune 5 -
The UK risk firm is looking for a U.S. tech infrastructure partner to spread its “Cubes in the Cloud” service in the States, hoping banks will yield to expanding data storage and compliance needs and outsource a larger chunk of risk management
By John AdamsJune 1 -
New types of data analytics can improve credit risk, but only if banks can deploy the technology quickly. A lot of tech firms say that's no problem.
By John AdamsJune 1 -
Leading mobile initiatives at Citi, the New York based bank, is Tracey Weber, former COO of Travelocity. Six other bankers who have done outstanding work with mobile apps this year are also profiled.
By John AdamsJune 1 -
New research from Javelin details how consumers are warming up to tablets.
By John AdamsJune 1 -
The CFPB plans to make lenders responsible for disclosures and document integrity, even for services they farm out to third parties, such as appraisals, income verification and collections. Compliance vendors smell cash in the water.
By John AdamsMay 31

