John Adams

Banks are missing out on the channel's potential, some top financial execs said at this year's mobile banking summit.

ATM providers are testing the way customers use video-enabled ATMs and kiosks to determine where and how they make the most sense.

FINRA and the SEC are requiring banks to store web pages relevant to certain customer interactions. Software companies like Smarsh are working on solutions to draw banks out of their printing and PDFing habits.

As bank regulators strive to prevent robo-signing and faulty foreclosures in the mortgage industry (somewhat after the fact, some would argue), they're looking at the way banks manage third-party document management providers.

The partnership will open up hundreds of potential new clients to Geezeo's white label PFM services.

The UK risk firm is looking for a U.S. tech infrastructure partner to spread its “Cubes in the Cloud” service in the States, hoping banks will yield to expanding data storage and compliance needs and outsource a larger chunk of risk management

New types of data analytics can improve credit risk, but only if banks can deploy the technology quickly. A lot of tech firms say that's no problem.

Leading mobile initiatives at Citi, the New York based bank, is Tracey Weber, former COO of Travelocity. Six other bankers who have done outstanding work with mobile apps this year are also profiled.

New research from Javelin details how consumers are warming up to tablets.

The CFPB plans to make lenders responsible for disclosures and document integrity, even for services they farm out to third parties, such as appraisals, income verification and collections. Compliance vendors smell cash in the water.

SACU is embarking on a major rollout of mobile services, in part to counter USAA's early mover advantage in offering remote financial services to military customers.

A new product from the clearXchange joint venture of Wells Fargo, Bank of America and JPMorgan Chase may rattle the highly competitive person-to-person payments market.

As the card associations force merchants to accept EMV cards, merchant terminal providers stand to benefit from a flurry of hardware upgrades.

Following the resignation of CEO Lazaro Campos, SWIFT quickly sought to provide assurance that its broad plan to expand into new markets, tap new technology and create collaborative venues for members to better understand standards would not be interrupted.

CFE has embarked on a two-year core product that will enable developers to mix and match programs written in different languages.

Bank of Ann Arbor has invited local residents to write billboards poking fun of larger out of town banks' alleged lack of local knowledge in a new ad campaign.

Wells Fargo has launched a collaborative online community for college planning aimed at students, parents, guidance counselors and financial advisors.

Attaching readers to smartphones is an emerging way for merchant acquiring banks to extend digital payments to businesses. Before the market takes off, PCI plans to weigh in on the new technology to ensure solutions pass encryption vetting.

Banks want to use more data, particularly social media and other behavioral data, as part of risk and marketing. But that requires an upgrade of scoring systems, traditionally a time-consuming process with a large learning curve. Tech providers are competing with new systems that speed these development cycles and migrate more data crunching power to the user level.

Finding a branch through augmented reality isn't going to solve world peace, but does fill a customer need. Vice president of ebusiness and payments Tom Trebilcock explains how gaming and the "buzz" surrounding augmented reality can help position PNC as a tech-savvy bank in the eyes of consumers.