John Adams

The bank is expanding its investment management application for the iPad and adopting context awareness technology that combines analysis of the user's setting, device and preferences with the ability to accept multiple types of inputs, including voice and gestures.

The giant search engine's alternative to Facebook is gaining traction in markets around the world.

The bank is using Secure Vault Payments to take security hurdles out of online donations to FamilySearch, The Church of Jesus Christ of Latter-day Saint's genealogy service, and plans to seek out other charities for similar arrangements.

Chase Paymentech's David Wallace discusses the ins and outs of new innovations designed to help reduce the scope of PCI audits, boost security and avoid data rashes.

Congressional Federal Credit Union has deployed software to ease the process of onboarding disgruntled bank customers.

AmeriFirst is turning to technology to bring servicing operations in-house while achieving the same cost efficiencies that traditionally have been achieved via subservicing arrangements.

While saving money and paying debts can be its own reward, Bank of the West is taking the added step of offering potential prizes to consumers who reduce outstanding credit or boost savings.

Both VeriFone and Ingenico are enhancing their point of sale terminals to accommodate future growth in near-field communication and global chip and PIN payment security standards, a move that should move alternative payment forms forward.

International economic weakness may ding cross-border corporate purchases, but by plying new tech to take inefficiencies out of payments, the Visa/U.S. Bank venture Syncada hopes to attract new bank partners.

The bank's cross-channel strategy executive discusses gauging consumer comfort with new technology and cross department cooperation. And he's keeping an eye on tablets as a hot new device.

Founder Josh Reich says his firm is not hitting the big bank debit fee issue hard in its marketing, it's focusing more heavily on its technology and overall model. But the startup's message is still pretty clear.

It's leveraging MasterCard's inControl for a product aimed specifically at small businesses, where bank technology often lags other sectors.

Pacific Marine's among the credit unions that hope to ease onboarding, lending and improve the flow of documents.

Mobile banking expansion initiatives at S&T Bank and America First Credit Union are mixing browser-based services and native apps, as mobile banking for "non smartphones" holds lingering sway with consumers.

The San Antonio financial services firm continues to add automation to its retail banking channels.

Greasing the skids for fee-driven big-bank customer attrition, TIC Federal Credit Union and Tennessee Bank are among the financial firms using a new service to help people through the arduous process of transferring recurring transactions from the old bank to the new institution.

American Eagle Outfitters, Foot Locker and Macy's lead the list of stores that are using mobile phones for payments, offer redemption and loyalty points accrual.

Top execs from Bluepoint Solutions, VSoft and ProfitStars share best practices and trend observations about how to push adoption of mobile remote deposit capture talk about remote deposit capture, its move into mobile and the importance of bundling with other products.

Many smaller institutions note a spike in activity, and are responding with special offers and tech investments.

Using technology to reach out to small businesses is often a challenge for financial institutions, and this difficulty is spreading to social media.