Kate Fitzgerald is an Arizona-based senior editor for American Banker and longtime payments reporter. Fitzgerald began her journalism career at the San Diego Tribune, and has worked as a reporter and editor at several other publications, including Advertising Age and the Arizona Republic. She is a graduate of Lewis & Clark College and holds a master’s degree from Northwestern University’s Medill School of Journalism.
-
Americans are looking for immediate ways to offset rising costs, rather than saving points for future travel. Cash rewards, which were already growing in popularity, are now even more coveted.
November 16 -
A financial literacy and aid program from a coalition of mayors will distribute 10 monthly payments of $350 to 125 youths via the Mastercard-branded Crescent City Card.
November 12 -
The card network chose the majority-Black city as the site of its new operations center in part to improve the racial makeup of its workforce and create a new path to leadership for minorities.
November 11 -
A focus on getting work done more efficiently has prompted these midsize banks to rearrange responsibilities, eliminate red tape and use technology to automate repetitive or tedious tasks. Some are also enhancing leadership development and increasing employee benefits amid an increase in turnover.
By Laura AlixNovember 11 -
The cobranded Amex-Morgan Stanley brokerage card replaces one that offered loyalty points instead of cash.
November 10 -
The largest of the 2021 Best Banks to Work For, those with more than $10 billion of assets, are trying new recruiting tactics and ramping up diversity efforts.
By Laura AlixNovember 9 -
The partnership with the e-commerce giant could help PayPal overcome muted fourth-quarter sales due to supply-chain issues and other factors changing consumer spending.
November 9 -
The smallest of the Best Banks to Work For have figured out how to thrive in an environment where many employees are working fully or partly from home. Some are using flexibility as a tool to stave off burnout.
By Laura AlixNovember 9 -
Executives at the 90 institutions that made the ninth annual ranking are boosting benefits to attract new employees, amid intense competition for talent. They're also rethinking how they approach recruiting and increasing their diversity efforts.
By Laura AlixNovember 8 -
The $395-a-year Capital One Venture X card goes up against American Express and JPMorgan Chase cards that offer similar benefits to people who want to spend again on travel as restrictions ease.
November 4 -
The bank-backed peer-to-peer payment network enables Allstate to offer quick payouts to policyholders, and it is working to provide a similar service to other insurance companies.
November 3 -
The card network aims to attract more merchant customers with an account that pays a 1.1% interest rate.
October 28 -
The card network is working with new partners such as FIS and Moneris to connect banks, fintechs and merchants on its Visa Installments Solution platform. Its goal is to provide access to a broader spectrum of consumers than these companies can reach in one-off deals, CEO Al Kelly said.
October 27 -
The partnership enables issuers to offer credit and debit cards to spend crypto balances.
October 25 -
Roger Hochschild predicts consumers will keep using their Discover cards in the months ahead, particularly when shopping online.
October 21 -
Women — especially Black and Hispanic women — remain underrepresented in banking leadership despite incremental progress because they receive less support than men do to advance beyond entry-level roles, a new McKinsey study says. Here's an overview of the findings.
October 21 -
The integration with Goldman Sachs Transaction Banking could position Amex to capture more commercial card spending from the largest global corporations.
October 20 -
Fintechs have led the way in installment lending, but banks, credit card issuers and payments companies are responding with products of their own. Here's an overview of what they're rolling out.
October 19 -
The lender is building on a 20-year-old partnership with Fiserv to provide options such as revolving credit, with plans to add buy now/pay later.
October 14 -
Banks working with Swift, The Clearing House and EBA Clearing have completed a successful pilot transaction from the U.S. to Europe and are ready to bring the system to other international corridors.
October 13

















