Kevin Wack is American Banker's national editor, and is based in southern California. He was formerly the publication's consumer finance reporter and its Capitol Hill correspondent. Earlier, he worked on financial policy in Washington. He has also reported for the Associated Press and worked as the investigative reporter for the Portland Press Herald in Maine.
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Kate Quinn, the vice chairman and chief administrative officer of U.S. Bancorp., said that banks have long been focused on the experience of customers, but could benefit from greater emphasis on employees as well.
By Kevin WackSeptember 22 -
Nandita Bakhshi, CEO of Bank of the West, has pushed the bank's environmental commitments further, including $1 billion in clean energy financing over the next five years.
By Kevin WackSeptember 22 -
Three years into the turnaround plan at CIT Group, Ellen Alemany continues to remake the commercial finance company she inherited into more of a traditional bank. The purchase of Mutual of Omaha Bank is another step toward that goal.
By Kevin WackSeptember 22 -
At a time when technology and regulations have led many banks to centralize their operations, Bank of America has expanded its emphasis on localized strategies under the leadership of Chief Administrative Officer Andrea Smith.
By Kevin WackSeptember 22 -
JPMorgan Chase General Counsel Stacey Friedman is working to make the bank’s legal department faster and more agile.
By Kevin WackSeptember 22 -
A decade into her role as head of JPMorgan Chase's asset management arm, Erdoes continues to deliver strong results for the nation's largest banking company.
By Kevin WackSeptember 22 -
Anne Finucane has led Bank of America's effort to reorient itself as the U.K. attempts to leave the European Union, helping to set up the bank's European headquarters in two new locations.
By Kevin WackSeptember 22 -
A first-in-the-nation bill that drew unanimous support from the state Senate failed to get over the finish line this year. What happened?
By Kevin WackSeptember 19 -
The launch of the products comes more than a year after Capital One wrested the Walmart partnership from Synchrony Financial.
By Kevin WackSeptember 18 -
During a probe that grew out of the Wells Fargo scandal, BofA has acknowledged instances of "potentially unauthorized" accounts but said that the number of examples was "vanishingly small."
By Kevin WackSeptember 17