Laura Alix

The Pittsburgh company said that the moves would improve both operating efficiency in its retail network and the credit profile of its consumer loan portfolio.

The city wanted to sever its relationship with the bank, but it ran into a big obstacle.

Financial institutions have spent time and money to try to make their branches and digital services more accessible, but Fifth Third and TD Bank are among employers working with the nonprofit Project SEARCH to meet an overlooked need: finding jobs for young people with autism and other cognitive challenges.

Whether they’re thwarting cyber thieves or building out new apps, bank chiefs say hefty tech investments are now a cost of doing business — but they have to convince shareholders.

The numbers are better but still disappointing for such a healthy economy, lamented executives from large U.S. banks. Some are scratching their heads, some are remaining upbeat about the second half of the year, and others are focusing on Plan B.

Royal Bank of Canada, CIBC and Toronto-Dominion have the capital to do deals, but they would rather use it to build out new business lines or expand into new markets than buy other banks. Here’s why.

A competitive job market and improved security protocols are pushing more banks to consider letting employees work remotely.

Mahesh Aditya will immediately take over risk management for the U.S. subsidiary of Banco Santander, which is trying to turn the corner after several tough years on the regulatory and financial fronts.

For many borrowers, near-guaranteed approvals and faster turnaround times are more important than the lower rates offered by banks and credit unions.

Call it mutual respect. Bankers from mutually owned British building societies and similarly structured U.S. thrifts recently gathered in New England to address common challenges and share ideas about staying relevant at a time of rapid change in financial services. Here are the takeaways from their meetings.