Mary Wisniewski

Banks should experiment with Snapchat and learn to deliver content in small doses even if the platform proves to be a bad fit for the industry in the long run.

Activehours, a direct-to-consumer startup that lets hourly wage earners name their paydays, announced it has raised $22 million of funding.

Call it the banking equivalent of a farmers market in Brooklyn: A startup is building a platform to highlight mission-driven banks for prospective customers who want to know how their money is lent.

Bank of America's forthcoming mobile app update will include personal financial management features.

Bank of America's forthcoming mobile app update will include personal financial management features.

SAN FRANCISCO — Want to improve the customer experience? Start by making the employees' tools better.

In the days of diskettes, Quicken was an innovator. Now, the personal financial manager aims to reclaim its glory days as it targets the 35-and-older crowd.

Older Americans control more than two-thirds of the deposits, so why do millennials get all the attention in digital banking? Banks are perhaps missing out on a major opportunity to build value by not focusing on this group.

It's hard to sell a big bank something regardless of the tech company's size. But for early-stage startups with only a handful of employees and a product still under development, the challenge is far greater than for seasoned tech vendors.

Simple, the digital-only "neobank" owned by BBVA Compass, is testing out its second product, a contemporary twist on the traditional joint account.

Simple, the digital-only "neobank" owned by BBVA Compass, is testing out its second product, a contemporary twist on the traditional joint account.

Banks continue to gather ID documents manually from would-be customers, even ones who sought to open accounts online. Bringing the manual process into the digital age is the goal of several startups.

A handful of banks and fintech companies are letting bank customers connect via chat bots on platforms like Slack of Facebook messenger. Some say this is the next big thing, while others say the technology still has a ways to go.

Banks are experimenting with apps and mobile features that are available to everyone as they search for new ways to connect with potential customers.

Even though cybersecurity jobs can offer six-figure salaries, generous signing bonuses and other perks, banks are struggling to find people to hire.

For some banks, gone are the days of just using social media to update followers on branch hours. Increasingly, banks are using sites like Twitter and Facebook for something much larger.

By allowing commercial clients to authenticate via an eye scan, Wells Fargo is making a burdensome task simple. Secil Watson, head of wholesale Internet solutions, is pushing the bank to make digital banking easier for commercial clients.

Varo Money, a mobile-only startup that focuses on financial health, announced Monday it has raised more than $27 million. The global private equity firm Warburg Pincus led the round.

Two startups are working to educate millennials on the importance of credit and issue them small credit lines. Credit to young adults largely dried up following the CARD Act of 2009, which changed the way banks and others could market to the group.

Ally Financial has launched a mobile app that uses geolocation to caution smartphone-carrying customers when they are arriving at stores where they overspend.