Social media

The Montreal-based bank brought its earned media value up to $1 million by building an internal system for employees to share social posts about BMO.

A new report links a surge in consumer complaints to two financial influencers selling dubious advice and products to millions of followers online.

The credit card giant has reached an agreement to settle a class-action lawsuit involving its coupon-finding browser extension. Content creators had accused Capital One of stealing their sales commissions.

Financial institutions that build a presence on the social media platform could gain a first-mover advantage and a communications channel with potential customers, experts say.

Challenger bank Revolut calls for Meta's scam info program to reimburse victims; Sunwest Bank taps Umpqua's Mike McKean to lead treasury and payments; Fifth Third launches a new line of business; and more in this weeks banking news roundup.

The Consumer Bankers Association launched its first campaign using social media influencers to promote credit card education, experimenting with a mix of personalities and refraining from specific card recommendations.

Proposed legislation to force Bytedance to sell its U.S. operations of TikTok raises national security concerns and potential retaliation from Beijing.

The American Bankers Association found that 89% of the banks it surveyed feel that social media is important. But there is room for improvement in their practices.

Wells Fargo leads $70 million funding effort targeting credit-challenged entrepreneurs; PayPal adds Tap to Pay for Venmo, Zettle; Amex names new CFO to succeed retiring veteran finance chief and more in this week's banking news roundup.

Aite-Novarica, RBR rebrand as 'Datos Insights'; Singapore fines DBS, Citi for breaches in Wirecard scandal; the top-ranked employers for working fathers on Wall Street and more in this week's banking news roundup.

An academic paper establishes a link between tweets about withdrawing money and the bank's collapse.

Wall Street banks that lent $13 billion to help fund Elon Musk's buyout of Twitter have been quietly sounding out hedge funds and other asset managers for their interest in a chunk of the buyout debt at deeply discounted prices.

A Bloomberg News analysis found more than 45 groups and pages — with more than 1 million combined members — where the spoils of cyber crimes and the tools needed to carry them out were offered for sale.

Banks such as FNBO and Ally Financial have taken to the social media channel to appeal to younger customers.

Searching Google for information about student loan forgiveness surfaces advertisements that either appear to violate content policies or lead people to scams, according to a watchdog group, increasing public confusion as the Biden administration mulls actions on student debt.

The chief executive of Klarna Bank has polarized opinion on social media after posting a contact list of former employees recently dismissed by the Swedish company as part of a drive to curb costs.

First National Bank of Omaha, FNB Community Bank and Community Spirit Bank are among institutions turning to Instagram for marketing.

Central Pacific Bank is trying hard to appeal to young residents of Hawaii as well as the mainland U.S. and Japan. It's positioning its new digital checking account as a lifestyle brand as much as a financial product.

Using social networks to make purchases and non-credit-card options like buy now, pay later are a permanent part of retail, Dan Brames of FIS writes.

ByteDance's TikTok is working with brands including streetwear label Hype to test in-app sales in Europe, a move that will intensify its competition with Facebook Inc. and further blur the line between social media and online shopping.