Miriam Cross

The digital bank for small-business owners went from 300 customers in 2019 to 100,000 this year. As client demands mounted, it developed a virtual assistant and a system for human, in-app communication that experts say surpasses many banks' capabilities.

Bliss, which is part of a suite of apps under development by the mobile technology company Euphoria.LGBT, is working with Jiko to offer a tailored savings account for transgender individuals preparing for their transition.

As the popularity of health savings accounts grew, the Chicago bank decided it needed a more competitive product that tracks spending and uses artificial intelligence to maximize benefits. The high-tech Lively will help BMO soup up its offering.

Fraudsters use different tactics based on their intended victims, and banks like Republic Bancorp and Wells Fargo are targeting the kinds of notices they send — and which channels they direct them to — in response.

Europe has encouraged adoption with rules that put consumers in control of the way their data is shared among banks, fintechs and third-party vendors. Whether the U.S. can make similar progress without its own rules is unclear.

Kikoff, whose investors include Golden State Warriors' star Stephen Curry, provides applicants with a no-fee $500 revolving line of credit they can use to purchase personal finance books and courses from its online store. The company then reports this payment activity to some credit bureaus.

The company’s Tap to Phone technology exists in 30 countries. Visa is piloting the program in the U.S. with a six-city campaign that brings discounts, offers and grants to Black-owned small businesses.

Lorch, who has been with the company since the launch of the online-only First Internet Bank more than two decades ago, will inherit the job from David Becker, who remains chairman and CEO.

Bank of America, JPMorgan Chase and United Wholesale Mortgage are among the financial companies teaching employees and recruits technology skills to take on new roles and get better in their current ones.

Majority, a startup with a mobile app that combines a bank account with other benefits such as global remittances and international calling, began by serving the Cuban and Nigerian communities in Florida and Texas. Now it’s available in all states and will use $19 million in seed funding to accelerate its growth.