Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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Daylight's initial product lineup includes a prepaid debit card with the customer’s chosen name and educational content around issues unique to LGBT households.
By Miriam CrossNovember 20 -
The company's new relationship with Billshark highlights its quest for partners that can deliver financial management products to complement its banking services.
By Miriam CrossNovember 19 -
The startup, created in partnership with conversational AI platform LivePerson, will encourage users to send sums of money to strangers.
By Miriam CrossNovember 18 -
A recent survey by the American Bankers Association found that mobile apps surpassed online banking as the go-to platform for consumers earlier this year, and its popularity has continued to rise since the onset of the pandemic.
By Miriam CrossNovember 18 -
The challenger bank will start by recommending how much users should allocate toward savings and spending, and will later transfer those amounts automatically.
By Miriam CrossNovember 17 -
Financial institutions like Ally Financial, Clinton Savings Bank and First National Bank of Omaha are recruiting personal finance experts, college students and local personalities to promote their products and services.
By Miriam CrossNovember 15 -
The two companies first started collaborating last year, but now BBVA has white-labeled Prosper’s technology on its own website.
By Miriam CrossNovember 10 -
Though most bank customers expect to return to calling or meeting in person with their bankers when the pandemic is over, Citigroup is gauging how much business it can keep in the videoconferencing channel.
By Miriam CrossNovember 10 -
Vendors such as eFinancialCareers, Paradox and pymetrics work with banks to assess job applicants based on their skills and not other factors. But the technology has its limits.
By Miriam CrossNovember 6 -
The two banks are among those deploying advanced analytics to give customers advice before they may even know they need it.
By Miriam CrossNovember 3