Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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The digital bank is on a larger mission to attract younger customers. It's inserting itself into the popular video game in the hope that game players will learn about its products and have fun at the same time.
By Miriam CrossOctober 30 -
The challenger bank now offers small businesses checking, lending and payments services on one platform and can link them through Plaid to external bank accounts.
By Miriam CrossOctober 29 -
The company is best known for its reciprocal deposit program, but it’s finding new ways to serve banks without competing for their customers.
By Miriam CrossOctober 29 -
Foreign banks for years have been using technology that folds several communication and information-sharing capabilities into one platform. Now Citigroup and others here are showing interest because of the growing importance of digital in the pandemic.
By Miriam CrossOctober 23 -
The media company Urban One has launched a new account that includes a prepaid debit card and encourages customers to buy from Black-owned business and lets them donate their cash back to charity.
By Miriam CrossOctober 22 -
The media company Urban One has launched a new account that includes a prepaid debit card and encourages customers to buy from Black-owned business and lets them donate their cash back to charity.
By Miriam CrossOctober 22 -
Over the past year, the Alabama bank has been developing new tools that analyze survey responses, phone interactions and social media posts to identify opportunities to improve digital offerings.
By Miriam CrossOctober 18 -
Chase First Banking is embedded in the bank's mobile app and has parental controls. It is an example of how banks are trying to attract Generation Z.
By Miriam CrossOctober 13 -
Crane Credit Union has taken an Instagram Stories-like approach, while Certified Federal Credit Union is crafting personalized email messages.
By Miriam CrossOctober 9 -
SaveBetter.com from Deposit Solutions lets consumers shop for different savings products through one portal and provides national exposure for participating banks, which include Ponce Bank in New York and Central Bank of Kansas City.
By Miriam CrossOctober 7