Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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Daylight, which launched less than two years ago, is building a subscription service that helps LGBTQ customers overcome the complexities of starting a family.
By Miriam CrossNovember 23 -
BMO Financial in Canada and Re:start, a neobank in Texas, are letting those displaced by war apply for accounts online with atypical documentation.
By Miriam CrossNovember 21 -
Machine learning and automation could be pivotal in helping consumers and small businesses outside the mainstream access credit and other basic banking services, several panelists said at the Financial Technology Association's inaugural Fintech Summit.
By Miriam CrossNovember 18 -
Btech Consortium, a partnership between several small banks, a venture capital firm and an asset manager, will identify emerging technologies that meet their members' near-term needs.
By Miriam CrossNovember 17 -
Onward, an app that recently raised a Series A from investors that include Citi Ventures, helps separated and divorced parents transparently share expenses and pay each other back in one spot.
By Miriam CrossNovember 14 -
Jeff von Gillern, who heads tech and ops at U.S. Bank, will retire in a year. Global CIO Dilip Venkatachari will join the executive committee and Souheil Badran has been hired to run operations.
By Miriam CrossNovember 11 -
FV Bank will let customers hold, transfer and settle both digital assets and fiat currencies in one account.
By Miriam CrossNovember 9 -
Arbor Bank in Nebraska will customize CD rates and maturities for customers and even show them other options from competitors.
By Miriam CrossNovember 8 -
Ally Financial and Truist Financial took different approaches to achieve the same aim: giving digital investing clients the option of speaking with an advisor.
By Miriam CrossNovember 3 -
The proliferation of mobile banking and online payment services like PayPal is one of several reasons more consumers have joined the financial mainstream, according to the FDIC's latest report on Americans' access to banking services.
By Miriam CrossOctober 31 -
Masons Financial will make it easier for lodges to collect dues and for members to pool money for charity.
By Miriam CrossOctober 26 -
One of the original green challenger banks has elevated its chief sustainability officer into the role.
By Miriam CrossOctober 14 -
The main goal of Frsh is to help people protect their earnings from the fees of check-cashing facilities and predatory loans.
By Miriam CrossOctober 13 -
Greenlight introduced a new tier on Wednesday for app users that recognizes vehicle crashes, enables instant emergency alerts and more.
By Miriam CrossOctober 12 -
The sponsor bank, which works with fintechs like Chime and PayPal, says the switch will help it support its payments clients as they move into lending.
By Miriam CrossOctober 10 -
The bank claims it has migrated all traffic from third-party apps and services to its secure API.
By Miriam CrossOctober 6 -
In her fourth year as CEO of City National Bank, Kelly Coffey is expanding the types of lending her bank offers while also increasing diversity in her leadership team. Since Coffey was named CEO in February 2019, business has grown substantially.
By Miriam CrossOctober 5 -
The challenger banks Mercury and Nerve are offering networking events, tailored accounts, credit cards and more to attract a once neglected market.
By Miriam CrossSeptember 30 -
Onuu uses artificial intelligence to help its customers with budgeting.
By Miriam CrossSeptember 23 -
Mechanics Bank in Walnut Creek, California, has signed up to be Inclined's first partner.
By Miriam CrossSeptember 23




















