Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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Customer reports of technical issues with many U.S. banks have spiked as a buggy software update from CrowdStrike disrupts multiple sectors.
July 19 -
The core services provider partnered with Lendio to devise a cloud-native tool that will automate small business loan decisioning and onboarding for banks.
July 16 -
First Internet Bank and Nbkc bank are among those exploring ways to automate the traditionally manual task of verifying business customers.
July 12 -
GrabrFi, a challenger bank for freelancers outside of the U.S., has found both hurdles and opportunities by working with banking-as-a-service middleware vendors.
July 10 -
Reconciliation problems normally don't happen on the scale that is playing out with Synapse and its partner banks. But banks and their fintech partners can do a better job of communicating the realities of accessing financial services through nonbank entities.
July 3 -
The Tennessee bank is the latest to be punished for lapses in oversight of fintech partners. Unlike most FDIC consent orders, the filing liberally uses the terms "fintech" and "BaaS."
June 28 -
Executives from Citi and TDECU teased their plans for digital lending at American Banker's Digital Banking conference this week.
June 28 -
The head of data and digital at Ally Bank came up with protective measures governing the use of generative AI and organized "AI Days" for employees to learn about Ally's progress.
June 25 -
The former head of Square Banking at Square is one of American Banker's 2024 Most Influential Women in Fintech.
June 24 -
The CEO and founder of SpringFour is one of American Banker's 2024 Most Influential Women in Fintech.
June 24 -
The chief growth officer at Pagaya is one of American Banker's 2024 Most Influential Women in Fintech.
June 24 -
The chief information, data and digital officer at Ally Financial is one of American Banker's 2024 Innovators of the Year.
June 24 -
The managing director and head of treasury solutions at Texas Capital Bank is one of American Banker's 2024 Innovators of the Year.
June 24 -
The Canadian institution will offer cross-border banking services, financing, wealth management and more with its new TD Innovation Partners platform.
June 18 -
WealthMeUp, an app that educates users on investing and other financial concepts, eventually wants to turn users' cash-back into investing dollars.
June 11 -
Speakers from the Consumer Financial Protection Bureau, JPMorgan Chase and more outlined the ways they are hunting for much-needed technology talent, from pooled efforts to recruiting outside of the country.
June 7 -
Most banks are starting their generative AI experiments with closed-source models before progressing to open source. For some, the ultimate goal is to be model-agnostic.
June 6 -
The rise of ecommerce and vertical software-as-a-service platforms are prime opportunities for large banks to sell payment processing, card issuance and other banking capabilities.
May 31 -
Digital-first collection agencies such as TrueAccord, January and InDebted are analyzing consumer engagement signals and more to determine the most effective way for its clients to collect on debt.
May 27 -
Community banks are in the early days of experimenting with AI and the earlier days of writing policies to govern its usage. It's key to do both at once.
May 19
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