Miriam Cross is a Washington-based reporter covering bank technology and fintech at American Banker. Previously, she was an associate editor at Kiplinger's Personal Finance magazine.
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The chief growth officer at Pagaya is one of American Banker's 2024 Most Influential Women in Fintech.
By Miriam CrossJune 24 -
The chief information, data and digital officer at Ally Financial is one of American Banker's 2024 Innovators of the Year.
By Miriam CrossJune 24 -
The managing director and head of treasury solutions at Texas Capital Bank is one of American Banker's 2024 Innovators of the Year.
By Miriam CrossJune 24 -
The Canadian institution will offer cross-border banking services, financing, wealth management and more with its new TD Innovation Partners platform.
By Miriam CrossJune 18 -
WealthMeUp, an app that educates users on investing and other financial concepts, eventually wants to turn users' cash-back into investing dollars.
By Miriam CrossJune 11 -
Speakers from the Consumer Financial Protection Bureau, JPMorgan Chase and more outlined the ways they are hunting for much-needed technology talent, from pooled efforts to recruiting outside of the country.
By Miriam CrossJune 7 -
Most banks are starting their generative AI experiments with closed-source models before progressing to open source. For some, the ultimate goal is to be model-agnostic.
By Miriam CrossJune 6 -
The rise of ecommerce and vertical software-as-a-service platforms are prime opportunities for large banks to sell payment processing, card issuance and other banking capabilities.
By Miriam CrossMay 31 -
Digital-first collection agencies such as TrueAccord, January and InDebted are analyzing consumer engagement signals and more to determine the most effective way for its clients to collect on debt.
By Miriam CrossMay 27 -
Community banks are in the early days of experimenting with AI and the earlier days of writing policies to govern its usage. It's key to do both at once.
By Miriam CrossMay 19 -
Companies such as Synctera, Treasury Prime and Unit are diversifying their services or enabling more direct contracts between banks and fintechs to survive in an evolving regulatory environment.
By Miriam CrossMay 15 -
Consumer debt aggregators such as Method, Payitoff, Spinwheel and Tally are partnering with financial institutions to embed solutions that aggregate account information and devise ways to optimize repayment — including with low-interest offers from the bank itself.
By Miriam CrossMay 8 -
A set of panels discussing minority depository institutions and digitization found that cost is a significant challenge to minority depository institutions, especially in the core processing space.
By Miriam CrossMay 3 -
The financial services company has found that engineers report higher satisfaction and save time when using a copilot to assist with coding.
By Miriam CrossMay 2 -
Mark Warren and Thom Tillis have introduced the Secure Artificial Intelligence Act of 2024 to address the unique risks of AI.
By Miriam CrossMay 1 -
The banking-as-a-service middleware provider will be acquired by TabaPay. Other middleware providers may be forced to evolve or face the same fate.
By Miriam CrossApril 23 -
The Dallas-based regional bank tapped a client for its co-pilot capabilities, where employees can message a bot instead of a human to get tech assistance.
By Miriam CrossApril 19 -
Banking Circle US is the first company to use Connecticut's uninsured bank charter for wholesale and merchant activities. This kind of charter makes sense for payments firms, but questions persist about overall viability.
By Miriam CrossApril 17 -
Third-party cookies will essentially disappear as a tracking tool on the internet by the end of 2024. Marketing to customers using first-party data may be a better tactic regardless.
By Miriam CrossApril 12 -
The financial services firm is using Google Cloud's Vertex AI platform to help customer service agents quickly locate and understand policies when answering queries.
By Miriam CrossApril 9



















