Penny Crosman

Mike Abbott, global banking lead at Accenture, predicts the trends that will change the way banks operate in the coming year, including a rate environment that hasn't been seen in more than a decade, a comeback for branches and soaring credit delinquencies.

Online lenders say they are helping people who can't get loans elsewhere, at least without paying high overdraft, NSF or rollover fees at banks or payday lenders.

Don Relyea and Todder Moning lead a team that scours the consumer tech show every year for products and inspiration.

About half of small businesses nationwide are now classified as financially unhealthy: They have difficulty paying bills on time, inadequate cash reserves or insufficient insurance. Eytan Bensoussan, founder and CEO of NorthOne, a neobank for small businesses, shares his thoughts on how banks and fintechs can help these customers survive.

The fintech says its users took out 70 million cash advances in 2022, and many grew their paychecks along the way.

The rate of venture funding to startups run by women continues to decline.

An declared end to screen scraping, a major hack of a cryptocurrency exchange and banks' plans for bitcoin trading led coverage last year.

Federal agencies' complaints against FTX's leaders have led to scrutiny of the banks it worked with. While it's unlikely the bankers will be held accountable for the cryptocurrency exchange's wrongdoing, the case could make it more difficult any bank that wants to work with crypto-related businesses.

U.S. Bank and KeyBank were among those that made significant advances in their use of cloud computing during the past year.