Data management

It can be difficult for financial services companies to glean customer insights from the abundance of information they have.

In a survey, bankers conceded they may not be doing enough to avoid the mistakes social media giants made in the use of unverified data.

Several banks have reported digital service outages this year, but now there’s a detailed breakdown of one of them — and it shows that the damage goes far beyond reputation.

With consumer privacy issues in the spotlight, Citibank is betting its app — as an offering from a trusted data partner — will be more appealing than those from unknown brands or companies that have less liability if security breaches occur.

The European core systems vendor has been making inroads into the U.S. market in recent years.

Enterprise customers will be able to send payment data to the bank through an application programming interface, rather than as XML or Swift files.

Despite impending data requirements, many small banks are still struggling with automating loan risk calculations.

The startup Intrinio lets algorithmic traders and banks pick the types of company and market data they want to use rather than pay a large monthly fee for a broad, terminal-based service.

Ditching paper and digitizing tasks help community banks operate more efficiently and write more profitable commercial loans.