Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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Recent breaches and a pandemic-driven strain on cloud computing seemed to prompt a regulatory warning that banks, tech vendors and cloud hosts share an obligation to safeguard customer data — no matter where it resides.
May 4 -
These tech-obsessed consumers still crave human interaction. Banks' challenge: Designing products and services that meet their needs.
May 1 -
The online lender has deployed new software designed to spot security risks early, especially the kind of cloud-data issues that led to the Capital One-Amazon breach.
April 29 -
Chris Skinner, the author of "Doing Digital," defends banks' response to the coronavirus crisis and discusses why he thinks the tech giants won't be able to take market share away from traditional financial institutions.
April 28 -
Use of banks' mobile apps and websites has risen about a third since the coronavirus crisis began, according to J.D. Power.
April 27 -
The neobank, which has been operating in the U.S. since last year with partner Sutton Bank, hopes to get a bank charter within two years.
April 24 -
The popular videoconferencing service has been beset by security issues, and some banks have banned employees from using it. Are they overreacting?
April 23 -
Small-business owners applying for Economic Injury Disaster Loans could see another applicant's information if they hit the back button.
April 22 -
John Pitts, policy lead for Plaid, has some ideas to ensure Paycheck Protection Program legislation set to be voted on this week targets the companies most in need of a cash infusion.
April 21 -
Ben Soccorsy, head of digital payments in Wells Fargo’s virtual channels group, explains how the bank's 15 data-sharing agreements with fintechs and aggregators and tools like Control Tower give customers visibility into and control over their financial information.
April 21
