Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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The San Francisco challenger bank is adding 150,000 customers per month and plans to expand its financial product offerings.
October 10 -
For bankers and network providers, it’s a given that moving to a real-time payment system like Zelle will lead to an increase in fraud attempts. Here's a look at the ways they're fighting back.
October 10 -
The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer.
October 3 -
Truebill, which started as a subscription management app and grew into one targeting bank fees, is now offering automated savings and financial management.
October 3 -
In the newly created role of chief transformation officer, Ranjana Clark is in charge of ensuring MUFG stays ahead of tech disruption. She said that entails nothing less than a kind of cultural revolution.
October 2 -
Executives at Wells Fargo, BBVA Compass, ATB and Banco Popular share some of the pain points they've encountered as they've implemented artificial intelligence, and how they overcame them.
October 2 -
The House Financial Services Committee is examining sexual harassment charges against FHFA director Watt. American Banker reporter Hannah Lang offers her take.
October 2 -
Sabet Elias has been named the trust bank's chief technology officer and will report to another BofA alum, Bridget Engle.
October 1 -
By using the app, which will go live Monday in a pilot program, customers can point their phone at a vehicle and get an augmented reality overlay that provides all its critical info: the make, model and year of the car, as well as its price range and other information.
September 27 -
The subprime auto lender Prestige Financial Services used machine learning to make more effective lending decisions than its former model.
September 27
