Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
-
When JPMorganChase said it planned to charge aggregators for its customer data, it sparked strong feelings on all sides.
September 15 -
Execs say other banks are still more of a rival for deposits than the digital currency.
September 15 -
The Ohio bank sees 10% to 15% cost reductions coming from using generative AI in software development, customer service, personalization and other areas.
September 11 -
-
Jeffrey Stanley and Mark Paverman have been charged with mismanaging Synapse Brokerage accounts and failing to preserve emails and instant messages, among other things.
September 5 -
Credit Union of Colorado is using Scienaptic AI to make about 60% of consumer loan decisions.
September 4 -
The bank will deploy Nova Credit's Cash Atlas software to determine borrowers' creditworthiness by looking at bank account data, and the vendor's Credit Passport to bank newcomers to the country.
September 3 -
The Consumer Financial Protection Bureau has fined Synapse $1 for its role in a $60 million to $90 million shortfall in fintech users' accounts.
August 22 -
The digital bank gives its business clients the option of feeding their bank account data into Anthropic's large language model, which will then provide answers to their questions.
August 21 -
Both banks are preparing rollouts of Casca's software and participated in the firm's $29 million funding round.
August 19 -
The growing use of generative and agentic AI in banks is setting off some alarms.
August 15 -
The former head of resolutions at the FDIC has high hopes for a bank that's been embroiled in the Synapse disaster.
August 14 -
The banks have invested in gen AI and embedded finance, respectively.
August 12 -
The Consumer Financial Protection Bureau has been investigating the failed banking-as-a-service fintech and is preparing to file a complaint accusing it of unfair acts or practices.
August 8 -
The personal finance app provider is working to block AI crawlers from the search giant and large language model providers from accessing much of its website.
August 8 -
The bank is giving all employees Google's Deep Search and NotebookLM, and it will start creating agentic AI virtual assistants using Agentspace.
August 5 -
The Cleveland bank is working with Personetics to provide advice and help to digital banking customers that takes into account their circumstances, current transactions and history.
August 1 -
The bank's chief information, data and digital officer shared an update on AI initiatives across the company and how he's been securely scaling them.
July 31 -
Many of the 100 banks in the BankTech Ventures consortium have expressed interest in using the data-sharing network.
July 30 -
The consumer protection agency told a Kentucky court it wants to re-examine the issues around the way bank customer data is shared with fintechs through data aggregators.
July 29
Load More