Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
-
JPMorgan Chase is shifting its IT organization to private and public cloud computing. The motivation is not just saving money on the contrary, CIO Dana Deasy vows the IT budget will not shrink. Rather, the main goals are saving developers' time, redirecting resources away from basic infrastructure and toward innovation and working with fintech startups.
September 22 -
Fraud analytics, e-signatures, consent tools, artificial intelligence and notifications are all being floated as possible defenses against employees making up fake account openings and product sales.
September 20 -
Fraud analytics, e-signatures, consent tools, artificial intelligence and notifications are all being floated as possible defenses against employees falsifying account openings and product sales.
September 20 -
Regulations proposed by New York State regulators provide stricter and more specific guidance than banks have received from the federal agencies, especially in areas like data encryption and multifactor authentication.
September 15 -
NEW ORLEANS -- What do millennials really want from their financial providers? Bankers with average customer ages in baby boomer territory puzzle over this question every day.
September 13 -
It would be hard for traditional institutions to close the gap with Venmo, but there is room for competition with the mobile payments app beloved by millennials and nine other insights about this generation of digital natives.
September 13 -
Like all financial companies PayPal worries about fraudsters, armed with stolen credentials, logging into a legitimate customer's account and using a credit card linked to it.
September 5 -
Some financial companies are leery of betting on an early-stage technology such as artificial intelligence for important jobs like combating account thefts, but PayPal says it works especially in rooting out false alarms.
September 1 -
As banks start giving work formerly done by humans to artificial intelligence programs, questions about legal and ethical implications arise. The time to impose values on, and set limits for, the technology is now.
August 30 -
The large custody bank was one of the first U.S. banking firms to embrace robotic process automation. Here's why a 232-year-old institution took a pioneering stance on a new technology.
August 25
