
Victoria Finkle
BankThink EditorVictoria Finkle is deputy Washington bureau chief and editor of American Banker's op-ed blog, BankThink.

Victoria Finkle is deputy Washington bureau chief and editor of American Banker's op-ed blog, BankThink.
Fierce competition for customers has forced card issuers to sharpen their game, and the result for customers is better service, favorable rates and more generous rewards programs, according to J.D. Power & Associates.
JPMorgan Chase and the Living Social website teamed up to honor 12 small businesses, including a garment maker for the medical industry.
An unsteady housing market has many banks still sitting on the sidelines, creating opportunity for a nonbank that specializes in buying problem assets.
Plaintiffs charge that Fifth Third's deposit advance program skirts Ohio state lending law by charging a fee that really amounts to interest on the loan.
Angry investors say the card giant's reputation has been sullied by claims that it has used deceptive methods to sign consumers up for payment and identity theft protection.
Banks have been talking for years about using plain language in their disclosure notices, but only recently have they started to take action.
Visa lost a lot of PIN debit business after new regulations took effect this year, but the payments network insists it has stanched the bleeding and its incentive programs will win back market share.
Consumers' inner rock stars and accountants are at the heart of the mobile finance startup's business plan, Movenbank CEO Brett King says.
The much-talked-about mobile financial services start-up Movenbank has finished its initial round of fundraising.
Barclays rejected a personalized debit card application from Luciano Pavarotti impersonator Colin Miller, saying Miller broke its rules by using an image of a celebrity.
Citigroup (NSYE: C) is rolling out a pilot program with Carrington Capital Management that would allow several hundred distressed homeowners to stay in their homes as renters.
Former Bank of America (BAC) executive Marc Gordon has been appointed executive vice president and chief information officer at American Express (AXP), the credit card company announced Tuesday.
Consumer use of prepaid cards is incredibly varied, relatively short-lived and full of mystery, finds a report released Tuesday by the Philadelphia Fed.
JPMorgan Chase has appointed Eileen Serra the CEO of card services. She benefited from an ongoing executive shake-up and experience with affluent customers — a hot market for the evolving cards industry.
Eileen Serra, a card executive for mass affluent and high-net-worth customers at JPMorgan Chase (JPM), has been appointed chief executive officer of its card services unit, the company announced Monday.
The prepaid provider NetSpend is projecting an increase in revenue in the second half of the year as it aims to grab additional retail business from its chief rival.
A shakier global economy and increased rebate and incentive payments have raised concerns about the card giant's growth prospects for the remainder of 2012.
John MacIlwaine, a former Visa executive, has been named the chief technology officer at the Lending Club, an online lending platform.
As banks scramble to recoup lost income, TCF Financial's (TCB) strategy to remove monthly fees from some checking accounts could be a key test of the free checking model.
So much for infamy by banking scandal. A large majority of the public has no clue that Jamie Dimon is the CEO of JPMorgan Chase, and a surprising number of folks who guessed think he's a daredevil motorcyclist.