Victoria Finkle

Former Salomon Brothers trading star Valerie Thompson used investment banking as the backdrop to her steamy new novel.

About half the consumers using U.S. Bancorp's prepaid card already have a relationship with the bank, according to a prepaid executive there.

U.S. Bancorp is raising some of its overdraft fees to $35 per transaction, in the latest example of banks changing the ways that they charge checking account customers.

RBS Citizens Financial Group is expanding its private student loans business across the contiguous United States, the company announced on Tuesday.

Banks are facing a Wild West atmosphere as they invest in a patchwork of new payments technologies, from prepaid cards to mobile payments, without any guarantees that they will pick the right one.

Some banks are still finding ways to offer incentives for every card swipe, even if traditional debit rewards programs are dead in the water, says the head of Sovereign Bank's cards and payments division.

Financial institutions are going toe-to-toe to capture new customers—and the fight is getting downright dangerous.

The head of Sovereign Bank's cards and payments division describes his recent experiment of going cashless for a day — and where he hit a jam. He spoke at the annual Card Forum and Expo.

Timothy Murphy, MasterCard's chief product officer, said in an interview that the network has "transitioned" from its credit card roots to become a fuller-service payments company.

A laid-off WaMu employee is the author of a Hobbit-like parody featuring dwarf bankers.

Can banks turn a single payment into a shopping spree? With mobile offers, edo Interactive says it's possible.

The vast majority of consumers said they were satisfied with customer service in the financial services industry, according to fourth-quarter data from a Zendesk, which provides web-based customer support to a variety of industries.

Barclays U.S. has started offering online-only, high-yield savings accounts and certificates of deposit to U.S. customers, in an effort to drum up deposits.

Hope Hardison, Wells Fargo's director of human resources, reveals the thinking behind the bank's executive pay policies and explains why CEO John Stumpf deserved a raise this year.

The Justice Department's antitrust division is probing Visa's new pricing system, signaling that regulators are still paying very close attention to how Visa and MasterCard set the fees for accepting and processing debit cards.

MasterCard's first-quarter profit rose 21% from a year earlier, as the payments network picked up debit card business in the wake of new regulations.

HSBC, BB&T, Bank of America and Regions are experimenting with new ways to attract small-business borrowers, but each bank's strategy builds on something it did well already.

An arm of Occupy Wall Street posted a letter to Citi CEO Vikram Pandit on Thursday, reiterating its request for a meeting with him.

William Lansing, the new chief executive of credit score giant Fair Isaac, discusses his relatively weak appetite for deal-making and defends the reputation of the FICO score.

A coalition of activists, clergymen, union advocates and residents from across the country is planning to hold a large demonstration at the Wells Fargo annual meeting on Tuesday.