Opinions

Continuity and speed are just two benefits of payment automation, says VPay's Elisa Logan.

Opening up universal payments and authentication methods that feel familiar, for both online and face-to-face transactions, could unlock a world of possibilities when it comes to redefining how businesses engage with consumers, says MYPINPAD's Justin Pike.

By holding themselves accountable and following smart standards, organizations will be able to provide consumers with strong security and peace of mind the next time they swap those paper menus for a set of scannable squares on their phone, says Nok Nok's Phil Dunkelberger.

A payment company focused on customer experience can work behind the scenes to facilitate that success, says PayNearMe's John Minor.

Younger consumers have an appetite for fintech services and digital relationships, says Cloudentity CEO Jasen Meece.

Machine learning and innovations such as voice assistants can give the newly mature e-commerce industry an extra push, says Qualpay's Penny Townsend.

Helping corporates manage cash and liquidity through automated data-based actions can start to ease serious headaches for treasurers, says Icon Solutions' Simon Wilson.

Consumers have gotten used to mobile order, pay and delivery, and will require even greater innovation, says OnFleet's Khaled Naim.

Many financial institutions have made initial moves into real-time payments via P2P services, and the use cases will jump over time, says Fiserv's Matt Wilcox.

When life turns upside down, customers and employees need help with finding swift solutions to problems they may have never faced or even considered—and companies require innovation guided by more than a slide deck, says Western Union's Nicole Vogrin.