BankThink

The industry’s most effective relationships come when providers serve as collaborators and an extension of their clients to serve customers and work in tandem to address a range of challenges and grow their businesses together, says Paya's Chris Scappa.

Both consumers and merchants are realizing the permanent benefits, says Azoya USA's Franklin Chu.

Dimon says “nearly all” of the bank’s 250,000 employees will return after the pandemic; Instacart has chosen Chase to issue its card, while DoorDash has received offers from 10 banks.

At a time when it’s never been more important for small businesses like salons and spas to improve economics, scalability and control, fintech can provide a path to better margins, says Boulevard's Biju Nair.

Like their counterparts in the U.K., U.S. regulators should be working closely with the private sector to establish principles and guardrails to direct and focus tech advancements in ways that will protect consumers and financial stability.

Variables unique to the past year, such as the effect of government stimulus, are not fully considered in typical credit scores. For a more complete picture, the industry should accelerate a digital transformation in scoring models.

The Crypto Council for Innovation wants a voice in how bitcoin is regulated; the #GetBanked public awareness campaign aims to help people without accounts get stimulus checks faster.

Companies that can pay people quickly and flexibly will have an advantage, says Payslip's Fidelma McGuirk.

To embrace social commerce, merchants should prioritize data privacy, communication of delivery timelines and a seamless checkout experience.

David Heun, associate editor at PaymentsSource, talks to Laura Socha, senior partner at Capco, about the trends driving the advancement of payment technologies in Canada.