BankThink

User experience and efficiency matter. Consumers aren't going to do something more difficult just for the technology, says Computop's Jed Danbury.

Too many Americans lack a sound grounding in personal financial management, which limits their opportunity to build long-term financial independence.

It's no longer a matter of if, but when, regulators will require banks to document the impact of global warming on their loan portfolios and other operations.

As competition becomes more about countering fintechs than beating other banks, alternative payment methods and broader services will be key, says Icon Solutions' Simon Wilson.

The big Japanese investor is buying $500 million of the mortgage lender’s stock; Revolut will allow each of its 2,000 employees to work abroad for up to two months a year.

The industry’s most effective relationships come when providers serve as collaborators and an extension of their clients to serve customers and work in tandem to address a range of challenges and grow their businesses together, says Paya's Chris Scappa.

Both consumers and merchants are realizing the permanent benefits, says Azoya USA's Franklin Chu.

Dimon says “nearly all” of the bank’s 250,000 employees will return after the pandemic; Instacart has chosen Chase to issue its card, while DoorDash has received offers from 10 banks.

At a time when it’s never been more important for small businesses like salons and spas to improve economics, scalability and control, fintech can provide a path to better margins, says Boulevard's Biju Nair.

Like their counterparts in the U.K., U.S. regulators should be working closely with the private sector to establish principles and guardrails to direct and focus tech advancements in ways that will protect consumers and financial stability.