BankThink

Adapting to Chinese consumers’ expectations of mobile pay options can help international retailers remain relevant and competitive by offering an easy, smooth, and interactive customer experience, writes Franklin Chu, managing director for Azoya USA.

Despite deep political divisions across the country, the National Credit Union Administration board has shown Republicans and Democrats can still work together effectively.

Payday lenders argue that banks cut ties with their industry due to pressure from biased and hostile regulators. But the reality, in some cases, may be more nuanced.

The head of the Consumer Bankers Association lays out four industry priorities for the regulatory push to overhaul the Community Reinvestment Act.

Data that exists as static facts and figures on a spreadsheet often has little in-the-moment value. But when it's real-time and expressed as a dynamic visualization, it becomes instantly digestible and increasingly actionable, according to Michael J. Alfonsi, senior vice president of digital solutions and strategy at Exela Technologies.

The OCC is looking into problems in the bank’s technology operations; banks turn to untraditional methods to raise revenue from research.

Instead of focusing on static rewards, card issuers should focus on more proactive and data-driven “rewarding.” This is a profound shift from a transactional strategy to a relational one, writes Kevin Grieve, North America Payments Lead for Accenture.

The Senate is losing several key backers of last spring’s regulatory relief bill in the wake of the midterm elections.

With the midterms finally over, we discuss how the results will affect regulatory and legislative policy for financial institutions going forward — as well as how they'll affect the 2020 race.

After the retail giant filed an $800 million lawsuit against its former credit card partner, shares in Synchrony plunged. Now analysts fear its relationship with Sam’s Club may be in jeopardy.