BankThink

The biggest deal in more than a decade has sparked debate about the pressure for more bank consolidation and whether consumers will be hurt.

While some of the biggest institutions are already rapidly developing new technologies, it’s important that community banks also tap the power of artificial intelligence and machine learning.

Apps need to give customers confidence in ease of use, speed, aesthetics, credibility and user experience, as well as the ability to receive tailored communications through favored channels from their financial institution of choice, writes James Brown, CEO of Smart Communications.

Trump may nominate Judy Shelton, who prefers “market-determined rates”; a software glitch may have prevented flagging of suspicious transactions for a decade.

In the era of big data, a more thorough, data-centric approach is needed for security than the traditional encryption of the past, argues comforte AG's Jonathan Deveaux.

The credit union regulator’s proposal to raise the appraisal threshold for nonresidential real estate loans won’t harm the economy or consumers, contrary to critics’ claims.

The private sector will be able to provide more efficient and innovative technologies for the industry.

BB&T’s chief executive has not prioritized meeting with local leaders and consumer advocates to discuss its merger plans, missing a valuable opportunity to create a new kind of large bank.

New president suggests less regulation and meets with bank leaders; state and city check for illegal lending activity.

Only 4% of consumers changed banks last year, according to J.D. Power. Behavioral psychologist Wei Ke explains why consumers are so reluctant to move their accounts and what other banks can do to convince them to switch.