Univest in Souderton, Pa., has hired Megan Duryea Santana as general counsel for the company and its banking subsidiary, Univest Bank and Trust.

Shares in the online small-business lender plunged Tuesday after the firm's 2016 revenue guidance fell short of expectations. New details about the firm's plans to provide its technology to big banks did nothing to stanch the bleeding.

Yes, all the big banks are paring their balance sheets to comply with new rules and axing expenses to please shareholders, but JPMorgan is simultaneously targeting affluent cities for branch and deposit growth.

Investor days are increasingly more revealing than overly scripted annual meetings. From retail banking growth to credit headaches, here are some data highlights and executive insights from JPMorgan Chase's 2016 presentations in New York Tuesday.

Chase Pay, JPMorgan Chase's mobile wallet, has just landed an unlikely early partner with a history of going it alone: Starbucks.

Violations of state and local debt collection statutes aren’t violations of the Fair Debt Collection Practices Act, the U.S. Court of Appeals for the Second Circuit ruled Monday.

A TransUnion analysis found that prior evictions and rental-related collection records are highly predictive of future evictions.

Taiwan-based computer hardware maker ASUSTeK Computer Inc. agreed to settle FTC charges that critical security flaws in its routers put the home networks of hundreds of thousands of consumers at risk.

A bill passed by the Wisconsin state legislature last week alters consumer law to ease regulations for debt collectors.

Hampton Roads Bankshares agreed to take Xenith Bankshares' name and move to the seller's Richmond, Va., headquarters as part of a recent deal. The move gives the surviving company heft in a growing market that is attractive to other potential acquirers.

The founder and former chief executive of Gibraltar Private Bank & Trust in Coral Gables, Fla., has sued the bank for fraud and breach of contract after it fired him in 2012.

Meaningful rules encouraging Fannie and Freddie to do more with manufactured housing would allow more lenders into the market and make pricing more competitive.

NASB Financial in Grandview, Mo., has agreed to buy Lexington B&L Financial in Lexington, Mo.

First Busey in Champaign, Ill., has abruptly changed the responsibilities of several executives.

A recent story published by media in Houston stated that a Texas man had been arrested for failing to pay his student loan debts. In fact, the man, Paul Aker, was arrested for failing to appear in court.

Bank earnings rose nearly 12% to $40.8 billion in the fourth quarter from a year earlier, boosted by lower litigation expenses at a few large institutions, the Federal Deposit Insurance Corp. said Tuesday.

To brace for stress in the energy sector, Cullen/Frost Bankers in San Antonio, Texas, recently boosted its reserves on oil-related loans to 3% — while competitors like Hancock Holding and Wells Fargo have set even higher reserve levels. "The mix of loans is very different," says Dick Evans, chairman and CEO of the Texas bank.

It is time for institutions to act independently of the Federal Reserve and raise their loan interest rates to improve returns.

JPMorgan Chase said it would need to boost reserves for impaired energy loans by $1.5 billion if oil prices hold at about $25 a barrel over 18 months.

Despite banks' attempts to test and use blockchain, the technology that powers bitcoin, for their own commercial gain, it is outside the realm of possibility for the technology to serve any useful purpose for the intermediaries it was designed to replace.