Bankers should view complaints on sites like Facebook and Twitter as an opportunity to publicly score points with customers.

The fraud-fighting EMV chips that are a card-industry standard in Europe finally appear to be on the verge of becoming one in the U.S. Editors discuss why now and what the diffusion of the technology will mean for bankers and merchants.

Fewer Americans are saving for retirement and those who do set aside funds for their golden years are saving less.

As the peer-to-peer lender moves beyond its roots in personal loans, it joins a crowded field of online firms that are targeting small businesses.

A SunTrust Banks (STI) branch in Chattanooga, Tenn., isn't failing, but the ground beneath it is.

CITBA Financial (CBAF) in Mooresville, Ind., has terminated its proposed merger with Merchants Bancorp in Carmel. CITBA said Wednesday that it decided to terminate the deal because of delays obtaining regulatory approval.

Brookline Bancorp (BRKL) in Boston has named Carl Carlson chief financial officer and treasurer. He will start April 1, the company said in a press release Wednesday. Carlson succeeds Julie Gerschick, who resigned Dec. 31.

For the first time since the financial crisis of 2008, consumers across the country are prioritizing their mortgages ahead of their credit card payments, according to TransUnion.

Clifton Savings Bancorp (CSBK) in Clifton, N.J., received orders for more than $170 million of common stock in a subscription offering tied to its second-step conversion.

Huntington Bancshares (HBAN) in Columbus, Ohio, has eliminated a $10 overdraft protection transfer fee for consumer and small business customers.

Regulators are laser-focused on compliance, particularly when reviewing merger applications. Associated, recently freed from an enforcement action, could use its clean bill of health to woo sellers.

Consumer advocates clashed with representatives of the data broker industry about whether to regulate certain kinds of credit scores and other data that may fall in between the cracks of existing laws.

Entregra Financial in Franklin, N.C., has filed to sell nearly $50 million in common stock as part of it planned conversion to a stock company.

Farmers Capital Bank Corp. in Frankfort, Ky., has been released from an enforcement order under which it had been operating since 2009.

As home equity lines of credit hit the five-year mark and borrowers have to start repaying principal, lenders might have to modify these second liens to avert defaults.

Timothy Mullen, the company's former chief investment officer, wants management to informally evaluate the "best avenue to enhance long-term shareholder value," including any benefits from finding a buyer.

Benjamin Lawsky, the head of New York's Department of Financial Services, on Wednesday called for regulators to hold individuals responsible for recent industry scandals. He also warned that his agency may ban some banks from certain businesses over money-laundering violations.

A U.S. district judge ruled that the Federal Trade Commission has the authority under the FTC Act to regulate the arms of American Indian tribes, their employees and their contractors.

When a business needs to get in sync with its suppliers, that's logistics, as the shipping jingle goes.

Mortgage applications declined 1.2% from the previous week in the week ended March 14, according to the latest data from the Mortgage Bankers Association.