With pandemic-induced restrictions looking set to become long term, the future of banking will become increasingly contactless, with touch-free operations becoming the norm in every line of business (LoB). Redefined operating models with the ability to deliver contactless experiences across all aspects of banking is becoming a core customer expectation and not just a nice-to-have.
Electronic onboarding of documents has always been a challenge for financial institutions. Though banks have implemented e-signatures, some processes such as notarization require physical presence, and the pandemic has highlighted this deficiency. Electronic execution of documents and contracts requires banks to embrace remote online notarization (RON). This
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