ROCHESTER, N.Y. Advantage FCU has selected TRC Interactive’s First Line of Defense ~ Fraud Detection and Loss Prevention Challenge, an online interactive experiential exercise for credit unions.
TRC Interactive said each challenge in First Line of Defense is a simulation that replicates the transaction experience. It is up to the learner to decide if the transaction being presented to them is legitimate or fraudulent. Participants become more vigilant to potential fraudulent items through the practice they receive, the company said.
First Line of Defense is updated quarterly with new interactions. Challenges can be taken quickly and on the branch floor in order to minimize the time staff needs to be away from their primary responsibilities.
