SAN JOSE, Calif. – Alliance CU has signed with Diebold to manage its ATMs and upgrade its ATM fleet with deposit automation.
Diebold will replace or upgrade all of the credit union’s 12 ATMs, including one at each of its five California branches and four North Carolina branches, as well as three off-site ATMs. All of the ATMs will include advanced deposit automation technology.
The Diebold Opteva’s feature dual deposit slots – one for cash and one for checks. The enhanced note acceptor accepts up to 50 mixed-denomination notes at a time and enables quick and accurate authentication and validation of cash deposits. The Intelligent Depository Module accepts checks and displays check images for member verification. The company said the dual-slot technology ensures better ATM uptime. Should a jam or error occur in one slot, the other slot likely would remain operational, preventing a complete shutdown of the ATM.
The $350 million credit union also purchased Diebold’s Opteview ATM Remote Services, which monitors and assesses the credit union's ATMs, makes diagnoses and either fixes an ATM remotely or dispatches an engineer with the details and parts needed to correct a specific problem.
