LA CROSSE, Wis. – Altra FCU has selected TRC Interactive to deliver First Line of Defense ~ Fraud Detection and Loss Prevention Challenge, an online interactive exercise for credit unions that help keep their staff sharp, focused and alert to the latest scams.
Each individual challenge in First Line of Defense is a simulation that replicates the transaction experience. The company said it is up to the learner to decide if the transaction being presented to them is legitimate or fraudulent. Participants become more vigilant to potential fraudulent items through the practice they receive. While all participants ultimately are presented with the same Challenges, the Challenges are randomized so that no one person experiences them in the same order.
TRC Interactive is based in Harrisburg, Penn.
