Best Advantage CU Adds Xtends Call Center Services
February 24, 2011, 6:38 p.m. EST 1 Min Read
BRILLION, Wis. – Best Advantage CU said it has implemented Xtend’s Xtension Contact Center to assist its staff following its recent core data processing conversion project.
The credit union recently converted to the CU*BASE application suite from CU*Answers, Inc., and signed with Xtend to help handle an increased volume of basic member service and online banking calls that typically accompanies a core system conversion.
Xtend is a CUSO based in Grand Rapids, Mich.BRILLION, Wis. – Best Advantage CU said it has implemented Xtend’s Xtension Contact Center to assist its staff following its recent core data processing conversion project.
The credit union recently converted to the CU*BASE application suite from CU*Answers, Inc., and signed with Xtend to help handle an increased volume of basic member service and online banking calls that typically accompanies a core system conversion.
Xtend is a CUSO based in Grand Rapids, Mich.