Computer Failure Forces Return To The 1970s At Indiana CU
A computer failure on the mainframe at Teachers Credit Union here last week sent credit union workers back to the olden days of batch systems until the system was repaired at the end of the day.
"We had a part go out on our IBM mainframe," said Richard Rice, president of the $1-billion credit union. "We just handled it the way we did in the 1970s, we batched the system."
Members were able to conduct transactions but the transactions were not credited to accounts until the end of the day, Rice told The Credit Union Journal. Members were also able to access ATMs but with off-line limits.
The computer crash affected all of the credit union's 32 branches and 52 ATMs. The credit unions is currently working to implement a redundant system for such computer failures.