Connects FCU Upgrades Technology to OSI

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Connects FCU in Richmond, Va., selected Open Solutions Inc.'s The Complete Credit Union Solution, a relational core data processing platform for credit unions, to address its enterprise-wide data processing needs.

"Our incumbent solution was not effectively allowing us to market to our membership," said Evelyn Dowdy, CEO of Connects FCU. "We needed the ability to track relationships and ensure our employees were cross-selling the right products to the right members."

In addition to the core platform, Connects FCU also selected Open Solutions' product offerings for consumer loan origination, general ledger, accounts payable, credit card interface, mortgage loan escrow accounting and asset collection. Open Solutions' voice response and document imaging applications were also selected as part of this technology upgrade.

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